Referrals are received through Social Care Direct (Tel 0131 200 2324).

If you or somebody you know may benefit from attending The Eric Liddell Community’s Day Care Service, please make contact with the Social Care Direct Team https://www.edinburgh.gov.uk/socialcaredirect to make this request. Once you have requested this you will be assessed by the Edinburgh Health and Social Care’s Health and Social Care Team.  Alternatively, you can contact the Day Care Service Manager, Caroline Heenan, on 0131 447 4520 or at heenanc@ericliddell.org .

Funding is received from the Edinburgh Health and Social Care Partnership and from charitable trusts, companies and the general public. Clients are asked to pay a daily contribution towards their placement of £10 – this helps cover the cost of meals and transport.

Following our most recent Care Inspectorate visit we were awarded Grade 6 “Excellent” for Quality of Care and Support.  You can access the report at https://www.careinspectorate.com/ .

Since 2017 the Herbert Protocol has been used many times to help police and other agencies quickly and safely locate missing people who have dementia. The scheme was rolled out nationwide on 21 September, 2021.

Families of a person with the condition are asked to download the Herbert Protocol form and provide information such as places of importance to them, often visited places, health issues and places they have been found in the past if reported missing. Ownership and responsibility for updating the form remains with the family.

Following its introduction in Scotland, the Hebert Protocol has been used many times to trace missing people with dementia and return them home. It is another example of how emergency and care services are working together to keep those with dementia safe.

You can learn more about the Herbert Protocol from PC Yocksan Bell (Missing Persons Co-ordinator) in the video below.
Please note – the following video will open in YouTube (of Google) who may collect data and is subject to their privacy and cookie policies.

https://www.youtube.com/watch?v=KwZaULcrXIU

All health and social care services in Scotland have a duty of candour. This is a legal requirement which means that when things go wrong and mistakes happen, the people affected understand what has happened, receive an apology, and that organisations learn how to improve for the future.

An important part of this duty is that we provide an annual report about the duty of candour in our services. This short report describes how our care service has operated the duty of candour during the time between 1 April 2020 and 31 March 2021. We hope you find this report useful.

1. How many incidents happened to which the duty of candour applies?

In the past year, there have been no incidents to which the duty of candour applied.

2. Information about our policies and procedures:

Where something has happened that triggers the duty of candour, our Day Care service staff report this to the Day Care Service, Manager who has responsibility for ensuring that the duty of candour procedure is followed.

The Manager records the incident and reports as necessary to the Care Inspectorate. When an incident has happened, the manager and staff set up a reflection and learning review. This allows everyone involved to review what happened and identify any changes for the future.

All new Day Care staff members learn about the duty of candour at their induction process and complete duty of candour training. We know that serious mistakes can be distressing for staff as well as people who use care services, carers and families. We have occupational welfare support in place for our staff if they have been affected by a duty of candour incident. If you would like to know more about the Eric Liddell Day Care Service please contact us Tel: 0131 447 4520 or contact heenanc@ericliddell.org

The Eric Liddell Centre Day Care Service 2021